Impressum
LEGAL NOTICE
Last updated: July 30, 2026
WEBSITE OPERATOR AND SELLER
Business and trading name:
Terralora Ceramics
Owner and responsible operator:
İbrahim Burak Karakaya
Business type:
Individually owned business / sole proprietorship
Registered business address:
Argıncık Mahallesi
6316. Cadde No: 6/A
Kocasinan, Kayseri
Türkiye
Telephone:
+90 540 023 1299
Email:
shop@ambianceexport.com
Website:
https://terraloraceramics.com
Tax authority:
Erciyes Tax Office, Kayseri, Türkiye
Tax identification number:
38623715308
Registered Electronic Mail Address (KEP):
TO BE ADDED BEFORE THE STORE BEGINS ACCEPTING ORDERS
MERSIS NUMBER
No MERSIS number has been provided for this individually owned business.
The website operator is responsible for confirming whether a MERSIS, ESBIS, chamber registration, or other registration number is required according to the business’s legal registration status.
BUSINESS ACTIVITY
Terralora Ceramics designs, produces, markets, and sells handcrafted ceramic products, including ceramic pet products, feeding bowls, water products, homeware, and related artisan products.
HOSTING AND E-COMMERCE PLATFORM
This online store is operated using Shopify’s e-commerce services.
Payment, hosting, security, analytics, shipping, and other technical functions may be provided partly by independent third-party service providers.
INTELLECTUAL PROPERTY
Unless otherwise stated, the Terralora Ceramics name, branding, website text, product photographs, videos, graphics, product designs, and other original content are owned by or licensed to Terralora Ceramics.
Unauthorized commercial copying, reproduction, publication, distribution, alteration, or use is prohibited to the extent provided by applicable law.
INFORMATION ON THE WEBSITE
We make reasonable efforts to ensure that the information published on this website is accurate and current.
Product information may be updated when designs, materials, availability, pricing, production processes, shipping services, or legal requirements change.
Reasonable differences inherent in handmade ceramic production are explained in the applicable product descriptions and Return and Refund Policy.
CONSUMER COMMUNICATION
Questions, complaints, cancellation notices, return requests, and other customer communications may be sent to:
shop@ambianceexport.com
Telephone support:
+90 540 023 1299
Postal correspondence:
Terralora Ceramics
Attn: İbrahim Burak Karakaya
Argıncık Mahallesi
6316. Cadde No: 6/A
Kocasinan, Kayseri
Türkiye
DISPUTE RESOLUTION
Customers are encouraged to contact Terralora Ceramics directly before initiating formal proceedings so that the issue can be reviewed and, where possible, resolved.
Nothing in this notice limits a consumer’s right to apply to a competent consumer authority, consumer arbitration committee, alternative dispute-resolution body, or court available under applicable law.
APPLICABLE LAW
This website is operated from Türkiye.
Its operation is subject to applicable Turkish law, without limiting mandatory consumer protections that may apply to customers in another jurisdiction.